The template includes pre-written responses tailored to the needs of both students and internal stakeholders, ensuring that information is accessible, accurate, and easily customizable for efficient communication during the crisis.
Important: Attach relevant contact information for emergency services, campus safety offices, and other support resources, as well as any protocols specific to the crisis for your institution. Include communication channels typically used to reach students and staff, and provide guidance for coordinating internal updates as the crisis evolves.
Basic Prompt
Prompt Development:
Add More Relevant Data: Attach specific contact information for crisis-type support (e.g. medical centers for a health crisis, emergency shelter for severe weather) and communication channels used by [institution-name]. Provide any protocols for updating internal teams and directions for inserting location-based information or specific response actions relevant to [crisis-type].
Specify Actionable Instructions for Recipients: Include prompts for clear action steps specific to the crisis, such as evacuation instructions, shelter-in-place guidelines, or health and safety measures, ensuring both students and staff know exactly what to do in response to the crisis.
Provide Template for Initial Notification and Follow-Up Updates: Add sections for initial crisis notification and follow-up updates, allowing staff to provide timely information as the crisis situation unfolds and resolves.
Include Reassurance and Post-Crisis Support Information: Develop prompts to guide students and staff on available resources post-crisis, such as counseling services or academic accommodations, to support recovery and continuity.
Developed Prompt:
Refinements:
After generating your response, you may need to ask questions and refine the response to ensure more accurate and relevant results. Refining helps the AI better understand your specific needs, leading to more practical and tailored outputs. Here’s how you can refine the template:
• Use Clear, Action-Oriented Language: Ensure instructions are direct and easy to follow to avoid confusion.
→ Example: “Can you make the evacuation instructions concise and easy to understand?”
• Include a Reassurance Statement for Post-Crisis Resolution: Add a follow-up message that confirms the crisis is over and provides guidance for resuming regular activities.
→ Example: “Can you draft a message to reassure students after the crisis has been managed?”
• Ensure Consistent Formatting for Professional Tone: Use uniform formatting across all templates to maintain professionalism and readability.
→ Example: “Can you ensure that contact information and action steps are consistently formatted?”
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Crisis Communication Template
The template includes pre-written responses tailored to the needs of both students and internal stakeholders, ensuring that information is accessible, accurate, and easily customizable for efficient communication during the crisis.
Basic Prompt
Prompt Development:
Add More Relevant Data: Attach specific contact information for crisis-type support (e.g. medical centers for a health crisis, emergency shelter for severe weather) and communication channels used by [institution-name]. Provide any protocols for updating internal teams and directions for inserting location-based information or specific response actions relevant to [crisis-type].
Specify Actionable Instructions for Recipients: Include prompts for clear action steps specific to the crisis, such as evacuation instructions, shelter-in-place guidelines, or health and safety measures, ensuring both students and staff know exactly what to do in response to the crisis.
Provide Template for Initial Notification and Follow-Up Updates: Add sections for initial crisis notification and follow-up updates, allowing staff to provide timely information as the crisis situation unfolds and resolves.
Include Reassurance and Post-Crisis Support Information: Develop prompts to guide students and staff on available resources post-crisis, such as counseling services or academic accommodations, to support recovery and continuity.
Developed Prompt:
Refinements:
• Use Clear, Action-Oriented Language: Ensure instructions are direct and easy to follow to avoid confusion.
→ Example: “Can you make the evacuation instructions concise and easy to understand?”
• Include a Reassurance Statement for Post-Crisis Resolution: Add a follow-up message that confirms the crisis is over and provides guidance for resuming regular activities.
→ Example: “Can you draft a message to reassure students after the crisis has been managed?”
• Ensure Consistent Formatting for Professional Tone: Use uniform formatting across all templates to maintain professionalism and readability.
→ Example: “Can you ensure that contact information and action steps are consistently formatted?”